PAINTLINE RESELLER FAQ
QUESTIONS?
To become a Reseller, first you must apply (you may find the Application on the Reseller page). Once approved, you will be set up in our wholesale pricing system and decide whether you want to be a Stocking Reseller (meaning you will have physical inventory at your store) or a Non-Stocking Reseller (meaning you send your customers product(s) when they would like to buy).
For Stocking Resellers, you will be provided with a "discount code" to use on our regular website. These codes will usually apply once you've reached a certain amount or number or products in your shopping cart. Simply add the needed products to the cart, use the code, and the wholesale discount will apply. Then, we will ship you your products and you can be in charge of the rest!
For Non-Stocking Resellers, you will advertise PaintLine products virtually, in-person, or whatever method you choose. Then, once a customer requests product(s), you [INSERT ANSWER HERE].
Our PaintLine Reseller Program is fairly exclusive since we do not want to over-saturate the market (this helps boost sales for our current Resellers). So no, not everyone who applies will be approved, although we appreciate your time and efforts regardless of the outcome!
To become a Reseller, we require 2 things:
1) A completed Application: this can be found here and on the Reseller page.
2) A Resale Certificate: this is a document stating that the PaintLine merchandise you buy will be resold in a taxable sale or used in a service that will be taxed when it is sold. Resale Certificates are obtained through your state tax department. They are also known as Reseller's Certificate, Reseller's Permit, Reseller's License, Resale License, Resale Permit, etc.
Once your application is approved, please email your Resale Certificate/License/Permit to rebecca@thepaintline.com. You will not be allowed to resell PaintLine merchandise without submitting this document to us first.
We pride ourselves on our customer service and ability to answer inquiries quickly. We will get back to you within 48 business hours, but it never hurts to reach out if you have any questions in the mean time! You can email sarah@thepaintline.com with any questions, comments, or concerns about your application.
Don't worry, you do not have to reach any sales quota to stay a Reseller for PaintLine.
Yes, you are able to "will-call" your order to pick it up at one of our two warehouse locations: Fort Worth, TX or Fullerton, CA. We will ask you your preference during the setup process and will make a note in your account.
When ordering on our website, please be sure to also make a note that your order is for pickup at your preferred warehouse location so that our shipping department is also notified. You will have a chance to add a custom note during checkout.
Unfortunately this is something that varies by order and location. If you have any shipping questions about an order, please email sarah@thepaintline.com to request further information.
You do not need to pay sales tax for the PaintLine products you purchase from our website since you are planning on reselling them. Your customers (the "end user") will pay the sales tax when they buy the product from you. Then, you'll collect the money and send it to the state on a routine schedule.
The sales tax will not calculate when you enter your code through our website when you go to make an order.
If you are purchasing PaintLine products to use yourself or for company use, then sales tax will apply since you are the "end user" in that case.
Yes, you have complete control over the price of the PaintLine items since the sale will be between you and your customer directly. PaintLine only provides you with the inventory and then you take it from there. You must handle the direct billing for your customers on your own.
We're happy to answer any additional questions you may have! Please email sarah@thepaintline.com to get in touch with us.